Shipping policy
Shipping Policy π
Shipping Destinations π
We currently ship to addresses within the United States and Canada πΊπΈπ¨π¦. We do not ship to P.O. boxes, APO/FPO addresses, or U.S. territories at this time π«.
Order Processing π
All orders are processed and prepared for shipment on business days (Monday through Friday, excluding federal holidays π
). Orders placed on weekends or public holidays will be processed on the next available business day βοΈ. Processing times may vary depending on product availability and order volume π¦.
Shipping Methods & Carriers π
We partner with major carriers, including but not limited to USPS, UPS, FedEx, and Canada Post, to deliver your order βοΈ. The available shipping methods and associated rates will be displayed at checkout prior to the completion of your purchase π. Carrier selection is at our sole discretion based on destination, package weight, and dimensions βοΈ.
Shipping Rates π°
Shipping charges are calculated based on the destination address, package weight, and selected shipping method. All applicable shipping fees will be clearly presented at checkout before your order is finalized β
.
Order Tracking π
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number π§. You may use this number to monitor the status of your shipment through the respective carrier's website π₯οΈ.
Customs, Duties & Taxes (Canada) π§Ύ
Orders shipped to Canada may be subject to customs duties, import taxes, and brokerage fees imposed by the Canadian government. These charges are the sole responsibility of the recipient and are not included in the order total or shipping fees collected at checkout π‘. We recommend contacting your local customs office for further information prior to placing your order.
Lost or Damaged Shipments β οΈ
If your order arrives damaged or is confirmed lost by the carrier, please contact us promptly at [your contact email] with your order number and relevant details π. We will work with the carrier to investigate and resolve the matter in a timely manner π€.
Address Accuracy βοΈ
It is the customer's responsibility to ensure that the shipping address provided at checkout is complete and accurate. We are not liable for orders delayed, misdelivered, or returned due to an incorrect or incomplete address β. Additional shipping charges may apply for re-shipment π.
Contact Us π¬
For any shipping-related inquiries, please contact our customer support team at [BenjaminHobbs6428@outlook.com].